PRIVACY NOTICE

Introduction and Overview

For shopwto.com customers, this Privacy Policy explains how your personal information is collected, used, shared, processed, and protected when you access this website, including any written, electronic, and oral communications, online or offline, and purchases performed as well as the rights and choices you have associated with that information.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, please do not use this site.

What personal information Do we collect?

Personal information is any information that is relatable to an identifiable person. The definition of personal information depends on where you are located. We collect personal information from various places including online, in-person, and from third parties, such as interacting with us on a social media platform. We may obtain and combine personal information from different sources, types of technology, and devices. Not all categories of personal information will be collected or received about every individual, depending on how you use or engage with this site.

We usually collect the following categories of personal information from you when you use our site:

  • Basic Personal Identifiers, such as a name, address, email and phone number
  • Online Identifiers, such as account login information, MAC address, IP address, cookie IDs, mobile ad IDs, and social media information
  • Commercial Information, such as records of products or services purchased, obtained, or considered by you
  • Network Activity, such as information regarding your browsing activity (such as length of visit, number of page views, and keystroke patterns to identify potential bot activity), click-stream data, locale preferences, your mobile carrier, date and time stamps associated with transactions, and system configuration information
  • Communications, such as emails, virtual chat logs, text messages
  • Content you choose to upload to the Site, such as text, images, and video, along with the metadata associated with the files you upload

We do not collect protected classifications about our users, biometric information, or education-related information. When communicating with us by email or through forms on our Site, or when you publicly share content through our Site, we ask you please do not send us any sensitive information pertaining to yourself or to others.

How Do We Use Personal Information?

We use your personal information for the purposes described in this Privacy Policy or otherwise disclosed to you, primarily relating to providing products and services to you and improving our Services:

  1. To create an account with us, to manage your account, and to provide you with our Services
  2. To fulfill or process orders
  3. To provide customer service and support
  4. To provide product and seller feedback
  5. To undertake marketing, advertising or other promotional activities
  6. To improve our product or service, or for personalization
  7. To prevent and investigate fraud and other illegal activities
  8. To comply with legal or compliance requirements

Do we share Personal Data we collect?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. We may disclose personal information that we collect or you provide as described in this privacy policy to contractors, service providers and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them. Service providers include the following types:

  • IT system and software service provider
  • Payment service provider
  • Marketing and advertising services
  • Order fulfillment service provider
  • Customer service provider
  • Fraud prevention and information security service provider

We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. 

Please note that we may disclose, without restriction, aggregated or anonymized information about the users of our Site, which is information that does not identify any specific individual.

Do we use “cookies”?

We utilize “cookies” on our website. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. In many cases, cookies are necessary for your web browser to interact with the Site, such as maintaining your logged-in session, storing items in your shopping cart, and providing fraud detection and security tools to protect your data. Generally, we use first-party and third-party cookies for the following purposes: to make our Site function properly; to provide a secure browsing experience during your use of our Site; to collect passive information about your use of our Site; to measure how you interact with our marketing campaigns; to help us improve our Services; and to remember your preferences for your convenience. “First-party cookies” are cookies set by us on the Site. “Third-party cookies” are cookies set by other companies whose functionality is embedded into our site.